mcm301 4th Quiz

Question # 1
All of the following are considered as the core values of correctness, except:
Select correct option:

Proper grammar
Punctuation
Spelling
Loudness page#110 



Question # 2
Which of the following is not suggested for an appropriate ending of business writing?
Select correct option:
Keep the ending paragraph as long as circumstances allow. 
Avoid the inclusion of negative information in the ending.
Include reader-benefit material, if appropriate.
State who is to perform the desired action if the action is to be performed by someone other than the reader.



Question # 3
Which one of the following is not required to keep conciseness in writing?
Select correct option:

Including only relevant material
Adding extra and unrelated information
Eliminating wordy expressions
Avoiding unnecessary repetition



Question # 4
Which of the following method is generally preferred when presenting positive or good-news information?
Select correct option:

Direct method page#120
Indirect method
Supporting method
Sustaining method



Question # 5
Business associates can be a helpful source for:
Select correct option:

Identifying probable questions and objections page#67 
Can reveal questions and concerns
It is helpful to recall the questions
None of the given options


Question # 6
Which one of the following seating is the least comfortable for an audience, especially for presentations that last longer than an hour?
Select correct option:

U-formation
Modified T-formation
Conventional classroom style
Conventional theater style page#81 


Question # 7
Which one of the following should not be interpreted to mean brevity, which will result in an incomplete message?
Select correct option:

Conciseness page#111 
Correctness
Consideration
Courtesy



Question # 8
All of the following are Essential parts of a letter EXCEPT:
Select correct option:

Letterhead
Salutation
Subject line page#128 
Signature




Question # 9
Q&A is an abbreviation of which of the following?
Select correct option:

Quest and availability
Question and answer page#68 
Question and anticipation
Query and audience


Question # 10
All of the following are the benefits of handouts EXCEPT:
Select correct option:

Handouts eliminate the need for note taking.
Handouts provide an accurate record of the information being presented.
Handouts can be used with all types of presentation media.